When your order is shipped, you will receive a tracking number via email. With that number, you can instantly track your shipment on the Kolay Gelsin tracking page.
If you haven't received a tracking email yet
Ready-made designs are shipped within 1-2 business days, personalized products within 2-4 business days — the tracking email will arrive within this period. Don't forget to check your spam folder.
Is there a problem?
Write to us with your order number here; we usually respond within 24 hours and will follow up until it's resolved.